Privacy Policy.

1. Who we are

Alkotech Labs is a game QA outsourcing studio registered in Romania. Our contact address is hello@alkotechlabs.com. When we say "we", "us", or "Alkotech Labs" in this policy, we mean Alkotech Labs as the data controller for information collected through this website.

2. What data we collect

We only collect personal data that you actively provide to us. This happens through the contact form on this website, where we collect: your name, your company or studio name (optional), your email address, a description of your project and requirements, and your approximate timeline.

We do not use any analytics tracking tools, advertising pixels, or tracking cookies on this website. No data is collected passively through your visit.

3. Why we collect it

We collect contact form submissions for the sole purpose of responding to your enquiry and evaluating whether we can help with your project. The legal basis for this processing is our legitimate interest in responding to business enquiries, and your explicit consent in submitting the form.

4. How long we keep it

We retain contact form submissions for as long as is necessary to manage the business relationship or enquiry. If no business relationship develops, we delete enquiry data within 12 months. If you become a client, we retain relevant data for the duration of the engagement and for the period required by applicable law after it ends.

5. Who we share it with

We do not sell, rent, or share your personal data with third parties for marketing or any other purpose. Contact form data is processed internally and may be stored in email systems used by our team.

6. Cookies

This website does not use tracking or analytics cookies. If cookies are used, they are strictly functional (e.g., session cookies required for the CMS admin interface, which is only accessible to authorised users). No consent is required for strictly necessary cookies under GDPR.

7. Your rights under GDPR

As a data subject under GDPR, you have the following rights:

• Right of access - You can request a copy of any personal data we hold about you.
• Right to rectification - You can ask us to correct inaccurate data.
• Right to erasure - You can ask us to delete your data where there is no compelling reason to continue processing it.
• Right to object - You can object to processing based on legitimate interests.
• Right to portability - You can request your data in a structured, machine-readable format.

To exercise any of these rights, email us at hello@alkotechlabs.com. We will respond within 30 days.

8. Data transfers

Alkotech Labs is based in Romania, which is an EU member state. Your data is processed within the EU. If any data processing involves transfers outside the EU/EEA, we will ensure appropriate safeguards are in place as required by GDPR.

9. Changes to this policy

We may update this privacy policy from time to time. Changes will be reflected in the "last updated" date above.

10. Contact

For any privacy-related questions or requests: hello@alkotechlabs.com